NEW GUIDELINES IN EFFECT
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We are implementing the following policies and procedures based on the guidance from the College of Massage Therapists of Ontario. To learn more: COVID-19 Pandemic – Practice Guidance for Massage Therapists [opens new window]
We are gradually resuming full clinic services after an extended closure due to COVID-19. ENHANCED SAFETY PROTOCOLS are in being put in place to help mitigate the risk of transmission of the virus.
It is now REQUIRED that clients arrive to their appointment WEARING A MASK (or purchase one from the clinic). You must WASH OR SANITIZE your hands prior to entering the clinic. AVOID touching your eyes, nose, and mouth.
The FRONT DOOR is currently being kept LOCKED. Plan to ARRIVE ON TIME for your appointment and CALL (416) 907-6880 to be let in. Due to PHYSICAL DISTANCING requirements, we cannot let you into the clinic more than 5 minutes early.
Appointments MUST END ON TIME. If you are LATE for your appointment, you will still be CHARGED FOR THE FULL SESSION.
You will be required to complete an online COVID-19 SCREENING the day before your appointment, as well as when you arrive at the clinic. If you PRESENT A RISK based on your answers, you must RESCHEDULE for a later date when it is safe to attend. If you are a FRONT LINE WORKER, please CALL to schedule your appointment with us.
We may still be able to process DIRECT BILLING requests, time permitting. However, be prepared to pay upfront for the FULL AMOUNT. We provide CONTACTLESS payment options for CREDIT, DEBIT, and APPLE PAY. You may also PREPAY your appointment by calling in advance.
THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING AS WE ALL ADAPT TO THESE NEW GUIDELINES!
STAY SAFE AND WE LOOK FORWARD TO SEEING YOU AGAIN SOON! 😊